What do I need to prepare before booking a Thailand tour?
At the time of booking, you’ll need a photocopy of your passport. Be prepared to give the name of the tour, the departure date, and the tour code (if you know it). If you are a land-only passenger with or without an international flight, please advise your Chinapac Travel Agent about your trip and flight details.
What are the deposit fees for Chinapac tours?
Pay your deposit within 7 days of booking. We require a $350 deposit per person for most Thailand tour packages. A second deposit of $1500 per person is due two weeks later. Complete the enclosed booking form and send your payment directly to Chinapac. (Online payment is under construction and will be ready soon. We apologize for the inconvenience)
How do I get schedules and flight information for my Chinapac tour?
A Chinapac Agent will fax or mail you an invoice with details of flight schedules, your tour status, visa information and the deadline for your final payment/travel documents. We will also send you the appropriate visa application instructions upon receiving your deposit.
Should I renew my passport? What will I need it for?
Check your passport’s expiration date. Your passport must be valid for at least 6 months from your planned returned date.
When will I receive tickets and other Thailand tour information?
Approximately 14 days before your departure date, you will receive electronic documents including your e-tickets, a hotel and local guide contact list and anything else you might require for the tour.
Can I cancel or get a refund?
Visit our terms and conditions page: http://chinapac.ca/TermsConditions.aspx?LG=EN
If you have any further questions, please contact us.